FinServe: Building a better Customer Experience through data

Featuring: Mooney & Banca UniCredit

16 Nov 2022




Copernico Centrale, 




About the event

Beyond traditional analytics: how Digital Experience Analytics is helping companies like Mooney and UniCredit improve their customers’ experience and increase retention.


18:30 Registration

18:45 Contentsquare x BitBang

18:55 Use Case Mooney, Sara Gandini, Design Studio Leader

19:10 Use Case UniCredit, Monica Del Naja, Head of Digital Sales and Engagement & Gabriele Rosati, UX Excellence Manager

19:25 Roundtable

19:40 Aperitivo & Networking

You'll Meet:

Sara Gandini
Design Studio Leader, Mooney
Monica Del Naja
Head of Digital Sales and Engagement, UniCredit
Gabriele Rosati
UX Excellence Manager, UniCredit
Giovanni Lorenzoni
CEO, BitBang
Federico Oliveri
Solutions Consultant, ContentSquare
Marco Ferraris
Country Manager Italia, ContentSquare

Why Participate?

  • Knowledge sharing: Banking & finance experts reveal their digital strategies, processes and data-driven solutions to improve the Customer Experience.


  • Actionable data: get your fill of insights to implement right away in your scale of evolution. You won’t hear any sales pitches, but an exchange of concrete ideas and common challenges in banking, finance and insurance.


  • Networking and Linkedin Connections: meet Digital and Customer Experience experts in your industry, take the opportunity to network with CS users, managers and executives in an informal setting.

Talk with us today!

Discover how we can help you get the best out of your data