FinServe: Building a better Customer Experience through data
Featuring: Mooney & Banca UniCredit
DATE
16 Nov 2022
TIME
18:30
LOCATION
Copernico Centrale,
Milano
LANGUAGE
Italian
IN PARTNERSHIP WITH:
About the event
Beyond traditional analytics: how Digital Experience Analytics is helping companies like Mooney and UniCredit improve their customers’ experience and increase retention.
Agenda
18:30 Registration
18:45 Contentsquare x BitBang
18:55 Use Case Mooney, Sara Gandini, Design Studio Leader
19:10 Use Case UniCredit, Monica Del Naja, Head of Digital Sales and Engagement & Gabriele Rosati, UX Excellence Manager
19:25 Roundtable
19:40 Aperitivo & Networking
You'll Meet:
Sara Gandini
Design Studio Leader, Mooney
Monica Del Naja
Head of Digital Sales and Engagement, UniCredit
Gabriele Rosati
UX Excellence Manager, UniCredit
Giovanni Lorenzoni
CEO, BitBang
Federico Oliveri
Solutions Consultant, ContentSquare
Marco Ferraris
Country Manager Italia, ContentSquare
Why Participate?
- Knowledge sharing: Banking & finance experts reveal their digital strategies, processes and data-driven solutions to improve the Customer Experience.
- Actionable data: get your fill of insights to implement right away in your scale of evolution. You won’t hear any sales pitches, but an exchange of concrete ideas and common challenges in banking, finance and insurance.
- Networking and Linkedin Connections: meet Digital and Customer Experience experts in your industry, take the opportunity to network with CS users, managers and executives in an informal setting.