Adobe Experience Forum

BitBang presents Success Story with Banca Widiba

DATE:

29 Sep 2020

TIME:

10:30 – 13:00

LOCATION:

Live Streaming

LANGUAGE:

Italian

As dedicated partners, we are excited to be sponsoring and presenting at the Adobe Experience Forum again this year as this annual event dedicated to Digital Business, returns with a new virtual TV Show!  With 2 hours of live streaming between plenary sessions and exclusive moments to address the themes of digital engagement and Customer Experience. 

Join us live to hear one of our client success stories during the break-out sessions.  You’ll also learn what strategic levers companies can put in place for the economic recovery. Find out what opportunities digital offers to redefine priorities, processes and KPIs as well as learning which new Adobe solutions can help you meet this need.

Themes

Nothing will be more like before

The e-commerce boom and other effects of the pandemic.

The Customer Journey's evolution

New dynamics and perspectives in B2B and B2C

The Opportunities of Digital

How the Customer Digital Experience can help companies face the challenges of New Normal

The Female Face of Digital CX

Dedicated to the good practices of inclusion to the talent of the IT and Digital protagonists of the CX.

Our Speakers

We are pleased to be presenting one of our client stories during the breakout sessions between 12:15 – 13:00: “La Customer Experience personalizzata funziona: il caso Widiba

Erika Margherita Cardaci
Head of Acquisition & Media Planning at Banca Widiba
Elena Bombacini
Customer Success Manager, BitBang

About the event

Today companies cannot miss any opportunity, they need to accelerate and reconnect with their customers. New needs, new habits, new perspectives. Which of course are reflected in the dynamics that move consumers towards online purchases, both in B2B and B2C. The customer journey has changed, and for companies it is increasingly necessary to have solutions that can optimize and better manage the digital experience of their customers, in every single phase, in every type of business.

Discover the latest news in terms of Customer Experience through six paths dedicated to innovation. Each one includes a presentation that highlights the new Adobe products and in-depth sessions full of detailed information and best practices.

Plenary Session
10:30 - 12:15

Multiple panels with external experts and business advisors, market trends, virtual round-tables

Breakout Sessions
12:15 - 13:00

Partners dedicated sessions

Networking & Experience
12:15 - 13:00

VIP Experience lunch with interactive show-cooking and networking

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