Adobe Experience Forum
BitBang presents Success Story with Banca Widiba
DATE:
29 Sep 2020
TIME:
10:30 – 13:00
LOCATION:
Live Streaming
LANGUAGE:
Italian
As dedicated partners, we are excited to be sponsoring and presenting at the Adobe Experience Forum again this year as this annual event dedicated to Digital Business, returns with a new virtual TV Show! With 2 hours of live streaming between plenary sessions and exclusive moments to address the themes of digital engagement and Customer Experience.
Join us live to hear one of our client success stories during the break-out sessions. You’ll also learn what strategic levers companies can put in place for the economic recovery. Find out what opportunities digital offers to redefine priorities, processes and KPIs as well as learning which new Adobe solutions can help you meet this need.
Themes
Nothing will be more like before
The e-commerce boom and other effects of the pandemic.
The Customer Journey's evolution
New dynamics and perspectives in B2B and B2C
The Opportunities of Digital
How the Customer Digital Experience can help companies face the challenges of New Normal
The Female Face of Digital CX
Dedicated to the good practices of inclusion to the talent of the IT and Digital protagonists of the CX.
Our Speakers
We are pleased to be presenting one of our client stories during the breakout sessions between 12:15 – 13:00: “La Customer Experience personalizzata funziona: il caso Widiba“
Erika Margherita Cardaci
Head of Acquisition & Media Planning at Banca Widiba
Elena Bombacini
Customer Success Manager, BitBang
About the event
Today companies cannot miss any opportunity, they need to accelerate and reconnect with their customers. New needs, new habits, new perspectives. Which of course are reflected in the dynamics that move consumers towards online purchases, both in B2B and B2C. The customer journey has changed, and for companies it is increasingly necessary to have solutions that can optimize and better manage the digital experience of their customers, in every single phase, in every type of business.
Discover the latest news in terms of Customer Experience through six paths dedicated to innovation. Each one includes a presentation that highlights the new Adobe products and in-depth sessions full of detailed information and best practices.
Plenary Session
10:30 - 12:15
Multiple panels with external experts and business advisors, market trends, virtual round-tables
Breakout Sessions
12:15 - 13:00
Partners dedicated sessions
Networking & Experience
12:15 - 13:00
VIP Experience lunch with interactive show-cooking and networking