Adapt And Thrive With Customer Analytics


16 Februrary 2022




Live Streaming




About the Event

As customer demands continuously evolve, companies that employ customer analytics to derive insights from data are positioned to excel.

This webinar with Forrester Research Vice President and Principal Analyst Brandon Purcell will explain all the components necessary to transform customer data into insights to meet and exceed your customers’ expectations, and how to operationalize customer insights in order to optimize customer interactions.

About our guest speaker, Brandon Purcell:

Brandon serves customer insights professionals, covering customer analytics and artificial intelligence. His work helps organizations derive meaningful insights from customer data to attract and retain customers, increase customer loyalty and profitability, and inform product development and service delivery. His research agenda also includes artificial intelligence strategy with a specific focus on responsible and ethical AI.


Giovanni Lorenzoni
CEO, BitBang

Guest Speaker

Brandon Purcell
Forrester Research Vice President and Principal Analyst

Stay updated with our upcoming events! Sign up for our Marketing Newsletter

    Talk with us today!

    Discover how we can help you get the best out of your data